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Generative AI · Lesson 25 of 77

Prompt Workshop

Real prompts, before and after.

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Now let's practise. In this workshop, you will see three real tasks, an email, a study plan, and a data summary. For each, we start with a weak prompt, and improve it, step by step. Watch how small changes create big improvements.

Prompt Workshop
From the video: Prompt Workshop
  • Three real tasks
  • From weak to strong prompts
  • Small changes, big improvements

Task one: a difficult email

Task one, an email to a customer, whose order is late. The weak prompt says, write an email about a late order. The strong prompt says, you are a polite customer support agent. Write a short email, to a customer, whose order is three days late. Apologise sincerely, explain the courier delayed it, offer ten percent off, and keep it under one hundred words. The second prompt gives a result you can send, nearly unchanged.

Weak prompt

  • Write an email about a late order
  • Vague, generic result
  • Needs heavy editing

Strong prompt

  • Role: polite support agent
  • Apologise, explain, offer 10% off
  • Under 100 words
  • Nearly ready to send

Task two: a study plan

Task two, a study plan. Weak, make me a study plan. Strong, you are a patient tutor. I have four weeks to learn the basics of statistics, one hour on weekdays. Create a weekly plan, with a topic for each week, three small exercises, and a short quiz at the end. Ask me first, if you need to know anything about my background. The second one, personalises the result, and even invites a conversation.

Weak prompt

  • Make me a study plan
  • Generic list of topics
  • No time frame

Strong prompt

  • Role: patient tutor
  • Four weeks, one hour a day
  • Exercises and a quiz
  • Asks about my background

Task three: summarising data

Task three, summarising a report. Weak, summarise this. Strong, summarise the report between the triple quotes, for a busy manager. Give three bullet points of key findings, one risk, and one recommended action. Use plain language, and no jargon. Notice how the strong prompt names the audience, the structure, and the style. That is the whole secret, in one example.

Weak prompt

  • Summarise this
  • Long and unfocused
  • Hard to act on

Strong prompt

  • Audience: a busy manager
  • 3 findings, 1 risk, 1 action
  • Plain language, no jargon
  • Easy to act on

Your prompt checklist

Here is a checklist to keep. Did I give a role? Did I say exactly what I want? Did I add the background that matters? Did I describe the format? Did I mention length, and tone? Did I give an example, if the task is unusual? And am I ready to iterate? If you can answer yes to most of these, your prompt is strong.

Role?who should the AI be
Task?what exactly to do
Context?background that matters
Format, length, tone?how the answer should look
Examples?for unusual tasks
Ready to iterate?refine the draft

Summary

Wonderful. You saw three weak prompts become strong, by adding role, audience, structure, and style. Keep the checklist close, and your results will improve at once. Next, we look at the other side, when models get things wrong, and how to spot it.

Key takeaways
  • Name the role, audience, format
  • Specific beats vague, every time
  • Use the checklist and iterate
Next up: Hallucinations — when AI gets things wrong